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livechatinc.com Domain Breach Exposure Report

Risk Score

High Risk

Massive event volume or critical assets compromised.

AI Findings Summary

Critical

The telemetry indicates a significant exposure related to the livechatinc.com domain, with a high risk score of 94. Over the reporting period, there were 46,229 total events, predominantly comprising historical data breaches (41,404 events) and active infostealer logs (4,825 events). The data suggests that client accounts are the primary target, accounting for 46,045 events, while employee-related events are significantly lower at 184. The timeline shows a surge in client-related events from September 2025 onwards, peaking in March 2026. Malware analysis reveals Redline and LummaC2 as the most prevalent families, often associated with credential theft. The leak repository classification indicates that the majority of exposed data originates from "Combolist sources," suggesting compromised credentials. Given the high volume of data breaches and infostealer activity targeting client accounts, this exposure presents a critical risk. The prevalence of credential-stealing malware like Redline and LummaC2, coupled with the source of leaked data being "Combolist sources," points to a high likelihood of account takeovers and potential downstream impacts on client data. Remediation efforts should focus on enhancing authentication mechanisms, such as implementing multi-factor authentication for all client accounts, and conducting thorough security audits of account management and data storage systems. Additionally, user education on phishing and credential security is paramount, especially for regions like India and the United States which show higher event counts.

Total Events

46,229
credential exposure events

Employee Affected Events

184
account email domain = livechatinc.com

Client Affected Events

46,045
service target = livechatinc.com

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12-Month Events Timeline

Event volume by breach date, employee VS client

EmployeesClients
15,00010,0005,0000
peak month 12,257
Jul 25Sep 25Nov 25Jan 26Mar 26May 26Jun 26

Infostealers VS Data Breaches

Live stealer logs VS data breaches

Infostealer logs
Events4,825
Share10%
Data breaches
Events41,404
Share90%
Infostealer logs (10%)
4,825events
Data breaches (90%)
41,404events

184 compromised employee accounts pose an infrastructure risk, while 46,045 leaked client credentials create regulatory liability.

Antivirus Distribution

Security Tools on Infected Endpoints

Windows Defender37
Windows Defender.4
Total AV2
Windows Defender Avast Antivirus.2
Windows Defender Kaspersky.1
Windows Defender Kaspersky Internet Security.1
Trend Micro Internet Security1

Malware Families Distribution

Distribution of Active Stealer Strains

Redline917
LummaC2809
Rhadamanthys491
Vidar317
Acreed225
RisePro121
StealC96
Raccoon55
Millenium32

Top Login URLs

Top exposed services found in the event results

  1. 1accounts.livechatinc.com5,628
  2. 2https://accounts.livechatinc.com4,672
  3. 3https://accounts.livechatinc.com/signup/credentials3,861
  4. 4https://accounts.livechatinc.com/3,426
  5. 5accounts.livechatinc.com/signup/credentials3,103
  6. 6accounts.livechatinc.com/2,428
  7. 7https://accounts.livechatinc.com/signup1,977
  8. 8accounts.livechatinc.com/signup1,607
  9. 9https://my.livechatinc.com1,410
  10. 10my.livechatinc.com1,396

Infostealer By Geography

Shows the distribution of Infostealer-related credential exposure events across different geographic regions. The location is determined by analyzing the metadata of the infected machines associated with each event.

India
Events370
United States
Events324
Cambodia
Events209
Pakistan
Events150
Türkiye
Events129
Indonesia
Events113
Egypt
Events109
Brazil
Events105

Country Breakdown

  1. 1India370
  2. 2United States324
  3. 3Cambodia209
  4. 4Pakistan150
  5. 5Türkiye129
  6. 6Indonesia113
  7. 7Egypt109
  8. 8Brazil105

Services Classification Distribution

Blast radius - closer to core = more critical infrastructure, size = credential volume

Zendesk2

Operating System Distribution

Distribution of compromised endpoint builds

Windows 10 Enterprise x64406
Windows 11310
Windows 11 (Build 26200) (64 Bit)190
Windows 10 22H2 build 19045 (64 Bit)165
Windows 10 Pro (10.0.19045) x64162

Leak Repository Classification

Where the exposed records currently reside

0
Named breaches
41,332
Combolist pools
72
Unattributed dumps

Disclaimer: This report includes AI-generated content. AI can make mistakes, so verify important findings independently before taking action.