What Happened
In 2024, text10x.ai, a messaging and customer service platform, suffered a major data breach that exposed 1,276,442 records containing sensitive personal information, including email addresses, phone numbers, full names, and physical addresses. The exact method of the breach remains unknown publicly, but it compromised a 45.94 MB compressed file (1.05 GB uncompressed) of customer data, raising significant privacy risks such as identity theft and harassment for affected individuals. No further details on the company’s response or additional impacts were available in reports.
